Your questions
How a Keystone partnership works.
Start with the scan, understand the working relationship, and define the paid scope after a conversation.
What does Keystone do?
Keystone manages opportunity research, approved-pursuit coordination, and account/renewal visibility alongside your sales and operations team. Your engagement specifies the actual workload and deliverables.
Which companies and markets do you support?
Our initial focus is landscaping and grounds, pest control and IPM, and janitorial/cleaning businesses serving North Carolina and South Carolina. We qualify fit against your actual coverage and service capability.
What is the complimentary Opportunity Scan?
It is a concise, high-level review of your service profile, growth priorities, and areas where additional support may help. It gives us a useful starting point for a conversation about fit. The scan is complimentary and does not create a paid engagement.
Do you need our internal systems for the scan?
No. A few basic details about your services, geography, and goals are enough to start. Internal documents, portfolio information, and any necessary access are handled later within an agreed engagement. Please do not send passwords.
What happens after the scan?
We confirm whether ongoing support could be useful. If there is a fit, you meet with Daquann for a 30-minute owner conversation. A tailored proposal is prepared afterward, using the meeting notes and agreed needs.
How is pricing determined?
Ongoing managed support is quoted individually after the owner meeting. Your proposal states the monthly fee, onboarding work, portfolio and pursuit capacity, included deliverables, any additional-work fees, and cancellation terms. There is no paid engagement simply because you requested a scan.
Does Keystone work with our existing sales team?
Yes. Your team keeps ownership of customer relationships, calls, site visits, pricing, negotiations, and service delivery. Keystone handles the research, tracking, and coordination agreed in the scope.
Can you help with accounts we already have?
Yes. Existing-portfolio organization can be part of onboarding. We work from your supplied agreements and account information to track contract records, sites, notice dates, renewal windows, owners, and next actions.
Do you write or submit proposals?
Writing, formatting, and assembly support depend on the agreed scope. Your team supplies and approves pricing, technical claims, staffing, and service commitments. Final submission remains with your authorized team unless a separate written scope expressly permits Keystone to assist.
What if there are few suitable bids this month?
Available work depends on market timing and your service profile. We keep expectations realistic. Agreed portfolio, renewal, readiness, and pursuit follow-up can continue when suitable new opportunities are limited.
Are opportunities exclusive, and are awards guaranteed?
Any exclusivity must be expressly agreed. Private customer records and strategy are kept separate. Keystone does not guarantee contract awards, revenue, or renewals.
How do clients access the portal?
Active, authorized users enter through the Client Login page and sign in through AppSheet with their approved account. Contact Keystone if you need access or your account does not open the expected workspace.
Make room for growth with your existing team.
Tell us what you want to grow. We will prepare a high-level scan, confirm fit, and arrange a focused owner conversation.